Professional Standards
Learn the Code. Live the Code.
The REALTOR® Code of Ethics is a living, viable guide for your daily dealings with clients, customers, and the public.
Ethics Training
REALTORS® are required to complete at least 2 hours and 30 minutes of ethics training within three-year cycles. This heights professionalism and competency across the industry.
How to Complete Your Credits:
- Quarterly at FAAR: Held every 3 months during our CE/PL seminars. View Calendar →
- Online (The CE Shop): Take ethics through our branded partner portal. Access The CE Shop →
- Online (NAR): Access free (non-CE) or paid (CE) courses via the National Association. NAR Ethics Portal →
*If taken elsewhere, email your completion certificate to Lori Hillard-Wehr at lhillardwehr@faarmembers.com.
Register at FAAREnforcement & Grievance
FAAR, in conjunction with Virginia REALTORS®, is responsible for enforcing the Code. These standards apply specifically to real estate professionals who elect to become REALTORS®.
Have a Dispute?
Many difficulties result from communication gaps. Before filing a formal complaint, we encourage you to:
- Speak directly with the professional or their Principal Broker.
- Utilize the Ombudsman Process for informal dispute resolution.
- Contact our Professional Standards team via email for guidance.
If constructive discussion does not resolve the issue, you may file a formal ethics complaint.
File a ComplaintCommitment to Excellence (C2EX)
NAR's C2EX endorsement goes beyond the basics. It empowers REALTORS® to demonstrate their professionalism and expertise in 10 core areas. Completing C2EX also satisfies the NAR Code of Ethics training requirement.
How well do you know the Code?
Test your knowledge with the REALTOR® Magazine Ethics Quiz before your next renewal.
Take the Ethics Quiz