SentriConnect is a mobile application that provides users with a way to receive authorization to open SentriLock Bluetooth lockboxes using a “BluCode.”

It is important to know that there is NO method to access non-Bluetooth lockboxes using the SentriConnect app. Firmware Version 50.44 is the minimum required version to use SentriConnect in conjunction with your lockbox.

To begin using SentriConnect, users requesting access will need to register their account. The user can download SentriConnect through the App Store or Google Play. REALTOR® members granting access should be able to do so through the SentriSmart App. 

How it works

1. The person requesting access will register as a SentriConnect user.
2. SentriConnect user requests access to a specific lockbox/property
3. The person who administers the lockbox can grant or deny any request
4. If access is granted, SentriConnect will open the lockbox key compartment

SentriConnect will provide a better solution for third party access over 1 day codes and contractor codes because every access will include:

  • The time of allowed access
  • Thorough identification of the person accessing the lockbox including their name, email address and cell phone number


Possible applications for SentriConnect include:

  • Access for property maintenance personnel
  • Real estate buyers requesting access to view a property
  • Rental properties
  • Replace 1 day codes
  • Replace contractor codes

How to Use SentriSmart® to Grant SentriConnect® Access

1) Launch SentriSmart®
2) Select the “Lockbox Tools” tab, then choose the lockbox you’d like to access.
3) Select “Grant SentriConnect”
4) Enter SentriConnect® User’s email address and identify the Start and End time.
5) After the information is entered, Select “Grant Access” and enter your PIN
6) You will receive a success message confirming that access was granted.
7) You may go to the “message” tab to review or revoke lockbox accesses

How-To Use SentriConnect®

1) Launch the App Store
2) Search for SentriConnect®
3) Install the App
4) Launch the SentriConnect® App
5) Tap the “Create Account” Icon
6) Enter the required information and tap “Send Activation” button
7) Make sure to provide your Email & Phone Number to the listing agent so that they may grant you access.
8) After creating an account with the SentriConnect® application, open the Registration link sent to in your inbox.
9) Please check your SMS messages for an activation link to complete your registration and setup.
10) Open and log into the SentriConnect® application
11) Press the ENT button on the lockbox keypad that you want to open.
12) Enter your PIN into the application and tap the Open Lockbox button.
13) The lockbox will open and you will receive a message confirming your access.


If you are looking for more instructions for using SentriConnect, visit the SentriConnect help page at

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